Last Updated: February 2, 2026
R. L. Hill Management (“we,” “us,” or “our”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information, including information used for SMS communications and account security.
Information We Collect
We may collect the following information:
- Name, phone number, and email address
- Business or project-related contact information
- Information provided during client onboarding, contracts, or project coordination
- Authentication data used for account security (e.g., one-time passcodes for 2FA/MFA)
How We Use Your Information
Your information may be used to:
- Communicate with clients, subcontractors, vendors, and stakeholders
- Send project updates, scheduling notifications, and operational messages
- Deliver security messages such as two-factor or multi-factor authentication (2FA/MFA) codes
- Respond to inquiries and provide support
- Maintain secure access to systems and portals
SMS Messaging
By providing your mobile number, you consent to receive SMS messages related to:
- Client and project communications
- Appointment reminders and operational updates
- Account verification and security (2FA/MFA)
Message frequency varies. Message and data rates may apply.
Opt-Out
You may opt out of non-security SMS messages at any time by replying STOP.
Security-related messages (2FA/MFA) are required for account access and cannot be disabled while using secured services.
Data Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes. Information is only shared with service providers as necessary to operate our business and deliver services.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access or disclosure.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy, please contact us through our website or official business contact channels.
Terms & Conditions (SMS and Services)
Last Updated: February 2, 2026
By engaging with R. L. Hill Management and providing your contact information, you agree to the following Terms & Conditions.
SMS Communications
By providing your mobile phone number, you consent to receive SMS messages from R. L. Hill Management for:
- Client and project-related communications
- Scheduling, reminders, and operational notifications
- Account security and authentication messages (2FA/MFA)
SMS messages are transactional and informational only. We do not send marketing or promotional messages.
Message Frequency & Fees
Message frequency varies based on project activity and account usage. Message and data rates may apply depending on your mobile carrier.
Opt-Out and Help
- Reply STOP to opt out of non-essential SMS messages
- Reply HELP for assistance or contact information
Opting out of SMS may limit our ability to provide timely updates. Security messages (2FA/MFA) are mandatory for protected system access.
Account Security (2FA/MFA)
You agree to receive one-time passcodes or authentication messages as part of our security measures. You are responsible for maintaining the confidentiality of these codes.
Acceptable Use
You agree not to misuse SMS communications or attempt to interfere with authentication or security mechanisms.
Limitation of Liability
R. L. Hill Management is not responsible for delays or failures in SMS delivery caused by mobile carriers, network issues, or circumstances beyond our control.
Modifications
We reserve the right to update these Terms & Conditions at any time. Continued use of our services constitutes acceptance of any changes.
Contact Information
For questions regarding these Terms & Conditions, please contact us through our website or official business contact channels.